Important information regarding Coronavirus (Covid-19)

Due to the ongoing and ever changing situation with COVID-19, we thank all our customers for their continued support. To comply with the recent Government Guidelines and in line with Lockdown 3.0, our store will temporarily close on the 5th November. We want to keep you up to date on everything we are doing and our priority is the health and safety of all of our customers and staff and we have undertaken new measures based upon current government guidelines. We will monitor the situation daily and update you as often as possible. We also request you to follow us on Facebook for regular updates.

Same Day Click & Collect Bradford Megastore:

We will continue to offer our Same Day Click & Collect Service on all 'In-Stock' Items 7-Days a week. Simply order online or over the telephone and a member of our team will be in touch to discuss a suitable '5-Minute Collection Time Slot' as we are operating on an appointment basis to minimise waiting times and ensuring social distancing is observed.

Delivery Service:

We will continue to offer a next day delivery & installation service subject to availability. Our own delivery teams will be wearing protective masks, gloves and equipped with hand sanitizers and antibacterial wipes. We request that in the interest of safety and protecting both you and our delivery teams, that social distancing is observed and where an installation service has been requested that no other person is present in the same room of install at that time. We reserve the right to cancel the delivery & installation if we feel the environment is not safe to continue with our service.

Recycling Service:

We are still able to recycle your old appliance, all we ask is that it’s disconnected and by the door ready to be taken away when we arrive.

Website Stock Availability:

Please note we are seeing unprecedented delays with stock arriving in from our suppliers. Where the Stock Status is Showing 'In Stock' these items are readily available for same day collection or a next day delivery. Where the stock status is 'On Order', this means we are currently waiting on stock and can not at this time advise on when we will be receiving stock from our suppliers. Please note that in this instance we may not be able to meet your preferred delivery date and will be advised nearer to the time of delivery if delays are still ongoing. We politely request your understanding in this as the supply chain is currently out of our hands.

On the Phone:

Our phone lines are open as usual but during this busy time we would appreciate your patience if it takes a little longer than usual to get through. We are working hard to get back to every customer and will do everything we can to help with your queries.