Privacy Policy

Privacy

We are committed to protecting your privacy.

Pursuant to the Privacy and Electronic Communications Act, we do not send random marketing emails to personal email addresses (spam).

We will only use the information that we collect about you lawfully (in accordance with the Date Protection Act 1998). We collect information about you for 2 reasons, firstly to process your order and secondly to provide you with the best possible service. Unless otherwise indicated in our terms and conditions, we will not pass your details to other companies and organisations.
The type of information we will collect about you includes:
• Your Name
• Your Address
• Your Phone Number
• Your Email Address

The information we hold will be accurate and up to date. You can check the information that we hold about you be emailing us at sales@sonicdirect.co.uk. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to track the contents of your shopping basket through the store and for marketing purposes. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have SonicDirect in the file name. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you will not be able to place an order using the website. Please contact our sales office on 01274 575000 to place your order by telephone.

Data Protection

In order to prevent unauthorised access to the data which you have provided to us, we follow strict security procedures in the storage and disclosure of information. From time to time industry regulators and our auditors may require us to disclose some or all of the information for legal or regulatory purposes.

Please be advised that if you purchase equipment from us your name and address will be supplied to Domestic & General Group of Companies for use by us and Domestic and General for repair protection plan administration and other marketing purposes.

Under the Data Protection Act, you have the right to see any data that we hold about you and to object at any time to the use of your data. We primarily hold data in order to validate delivery details and manufacturer warranties. We may, at a future date, wish to contact your with selected product offers which we think may be of interest to you. If you would prefer not to receive such offers or wish to know what data we hold against your name, please write to our Customer Services, Sonic Direct, Ingleby Road, Bradford, BD8 9AN or email privacy@sonicdirect.co.uk.